Hi. I'm Alex Lehner.

Dear MailChimp Staff:

I am the happiest when surrounded by individuals who love what they do. This mindset has followed me through years of theatre, circus, education, and now working on a creative team at Florida State University. The innovative and collaborative culture of MailChimp shines through the many publications by the MailChimp staff. It is apparent the teams are passionate and invested in the products they develop.

I am excited to be applying for the UX Developer position because I want to be a part of a team that is built on the concepts of good design and helping their users.

In my current role, I had the unique opportunity to conduct a usability study from the ground up. This experience of gathering participants, developing user personas, designing surveys, analyzing results, and implementing data-driven decisions was exciting. The experience of conducting the study fundamentally changed how I approach designing for the web. As a result I refocused much of my Master’s coursework towards usability, information architecture, and information needs.

The same study provided insights into another area needing improvement: The faculty and staff directory. It had long been treated as a glorified phonebook and infrequently updated due to complexity. After gathering various analytics, it was found to be the second most used website in our department, despite having outdated information. As a result of these findings, I built a new directory system that integrated natively with the department’s new WordPress environment. This task involved developing new WordPless plugins and allowed faculty and staff to easily manage their own profiles. This improved the updating experience for faculty and staff as well as allowed me to focus on additional projects.

I have confidence that my diverse skills and experience in a variety of design, development, and customer service roles will make me an asset to the MailChimp UX Team. I have had the privilege of being in people-oriented positions throughout my career, I hope to use these relationship skills to maximize the experience for MailChimp users.

I am thrilled for the opportunity to meet and interview with the MailChimp staff. I look forward to seeing you all on Friday.

Cheers,

Alex Lehner

View resume (pdf 1.7 Mb)